PRIVACY POLICY

Effective Date: [03/15/2026]

RM EXPORT ("Company") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, and share information when you use our services, including SMS communications.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

Shipment Information:

  • Package details

  • Vehicle information

  • Customs and documentation data

2. How We Use Your Information

We use your information to:

  • Provide and manage shipping services

  • Process payments and transactions

  • Communicate shipment updates

  • Send service-related notifications

  • Respond to inquiries and customer support requests

  • Comply with legal and regulatory requirements

3. SMS Communications (RingCentral Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from RM EXPORT.

These messages may include:

  • Shipment updates and alerts

  • Appointment reminders

  • Customer service notifications

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by texting STOP.
For assistance, text HELP or visit: [www.rm-export.com]

Consent is not a condition of purchase.

We do not share, sell, rent, or disclose your phone number or SMS consent information to third parties for marketing or any other purposes.

4. How We Share Information

We may share your information only when necessary:

  • With shipping carriers and logistics partners

  • With customs authorities and government agencies

  • With payment processors

  • When required by law or legal process

We do not sell personal information.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you

  • Request deletion of your personal information

  • Request correction of inaccurate information

  • Know what categories of data we collect and how we use it

  • Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us at: [Insert Email Address]

We will not discriminate against you for exercising your privacy rights.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Services

We may use third-party services (such as payment processors and carriers) that have their own privacy policies. We are not responsible for their practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us:

RM EXPORT
Oakley, California, United States
Email: [contact@rm-export.com]
Phone: [925-236-0044]

12. Links to Related Policies